Why I get transaction notifications for amounts greater than $0.00

‘Tis the season to get scammed! With billions of dollars swirling around the internet, it's no surprise that credit card fraud would be on the rise.

One of the more unorthodox things I do is get credit card transaction notifications via email. On any amount greater than $0.00.

That's right, I get every last transaction.

Why do I do this? It started on a whim. I was thinking about how to build a do it yourself identify theft system and found this feature in my Chase Southwest card. You can set it to notify you for any transaction over $X – where you set the X.

So I set it at zero!

I've heard a lot of scam stories. A lot of them are people getting ripped off for small amounts, like $5 and $10 over a long period of time. It works because they don't notice.

Sometimes, scammers like to do little test transactions to see if the card is real. If the little charge goes through, then they go after the big stuff or they sell the information to someone else.

I figured that if I set it up like this, I'll know about fraudulent charges immediately and I can dispute the charges with the credit card company.

In a little revisionist history, I started saying I like to know when my credit card is being used… because after a while, I kind of did. The notifications happen near instantly too. By instantly, I mean I sometimes I get the notification before the server has come back to the table with my card!

That's how fast the notification arrives.

chase-transactions

So imagine my surprise when I get these two emails about charges I didn't know about!

Great! The system it's working!

It was the holidays, my wife and I share a credit card to maximize our rewards, and so it's possible she purchased from these vendors as gifts. Except they're not because my lovely wife is sitting right next to me and told me she never made these purchases. Fraud!

I call up Chase, get transferred to their fraud department, and learn that these were made online from Pennsylvania. The call took all of 9 minutes because I didn't have to sift through a list of transactions trying to guess what is legitimate. I knew exactly what I was disputing.

Added bonus? I'll be getting a card tomorrow via express mail because it's our daily use card (that's a term you have to use if you want next day delivery of a new card, otherwise it goes regular mail).

If your card offers it, you should sign up for transaction notifications.

It sounds extreme until you realize you probably don't use your card as much as you think and it has the added bonus of reminding you of subscriptions you might not use all that often.

Win-win.

How to Setup Transaction Notifications

In general, each credit card company sets it up in a similar way – through their alerts system at the account level. You typically have to log in, go to your profile, and find the area that controls alerts. Once there, you can give them permission to email you, text, or even Apple notify you of transactions.

Below, I've explained how to do it for American Express, Chase, and Citi because we have their cards.

American Express

American Express will let you get a notification via email on a transaction but only if the amount is greater than $10. This means that smaller transactions won't trigger it and there's no way to set the amount lower.

To do this, go to Account Services -> Alerts and Communications Preferences -> Account Alerts. Then, scroll all the way down to the Large Purchase alert.

Chase

For Chase cards, it's all managed through Profile & settings. Log into your account and click on the Profile & settings link at the top right, it's the circle with a person in it:

Then, in the left menu, you want to go to Alerts and “Choose alerts.” Transaction notifications is located under Protection and security:

You can set it to send you an email, Apple notification, or text whenever you get a charge (I set it to $0 so I get all transactions). You will have to do this for each card separately.

You can get notification for:

  • More than $__________ (USD) is charged to my card for a single transaction
  • An international charge has been posted to this account
  • An online, phone or mail charge is authorized on my credit card
  • A gas station charge is authorized on my credit card
  • A credit is pending on my card account

Citi

For Citi, click on your Profile in the upper right and go to Account Alerts.

Then, scroll down until you see the Spending box on the left and you can manage those alerts:

Click through and you can set these values. You can set the transaction alert to $0.00 so that you get all transactions.

Other Posts You May Enjoy:

16 Best Banks For Digital Nomads

Digital nomads need a bank that can help them manage their money while traveling. Critical features include low monthly and foreign transaction fees, global ATM access, the ability to pay bills and transfer funds, and responsive customer support. If you're a digital nomad or planning to become one, here are 16 of the best banks for digital nomads. Learn more.

How to Freeze (and Unfreeze) Your Credit Reports

If you suspect that you may be at risk of identity theft or credit fraud, it's critical that you take action to protect your creditworthiness. One step you can take is to temporarily freeze your credit report. When you no longer need the freeze, you can also unfreeze it. Find out how to freeze (and unfreeze) your credit reports.

About Jim Wang

Jim Wang is a forty-something father of four who is a frequent contributor to Forbes and Vanguard's Blog. He has also been fortunate to have appeared in the New York Times, Baltimore Sun, Entrepreneur, and Marketplace Money.

Jim has a B.S. in Computer Science and Economics from Carnegie Mellon University, an M.S. in Information Technology - Software Engineering from Carnegie Mellon University, as well as a Masters in Business Administration from Johns Hopkins University. His approach to personal finance is that of an engineer, breaking down complex subjects into bite-sized easily understood concepts that you can use in your daily life.

One of his favorite tools (here's my treasure chest of tools,, everything I use) is Empower Personal Dashboard, which enables him to manage his finances in just 15-minutes each month. They also offer financial planning, such as a Retirement Planning Tool that can tell you if you're on track to retire when you want. It's free.

>> Read more articles by Jim

Opinions expressed here are the author's alone, not those of any bank or financial institution. This content has not been reviewed, approved or otherwise endorsed by any of these entities.

Subscribe
Notify of
guest

16 Comments
Oldest
Newest Most Voted
Inline Feedbacks
View all comments

Love this tip! I use transaction alerts also but never set the threshold to zero. Will try it out.

8 years ago

I have the Southwest Visa too, and have alert set up, need to double check my alert threshold. Great tip!

8 years ago

Love this! Just set it up for my Wells Fargo VISA card. They require a min of $1.00 or more, but that’s still a winner.

8 years ago

Th8is is a really cool idea. I’m going to have to lower my threshold from $500 to zero.

8 years ago

I use this for my checking account because I’m more worried about that one than a credit card. Credit card fraud is a bit less urgent. I think I set mine to > $0.01 since I didn’t think I could do > $0.00!

Mike
8 years ago

A long story for you: My wife has a slight spending problem so I had set up these alerts for anything over $100 to try to combat her spending habits. I was at work around 10am and got an alert that we spent $711.42 at a Walmart store near our house. I quickly called my wife and she didn’t answer. It was possible she had to buy something for work, but unlikely. I called another 10+ times, no answer. Then I used FindMyiPhone and was able to see she was at work still. I quickly called the police where the… Read more »

8 years ago

Wow! I wonder if I can do this on all of my cards. This is an excellent tip. Glad I read this.

Marsha
2 years ago

Hi….liked your story on card alerts. My Chase visa card was recently transferred by Chase to a Barclay’s Mastercard. I had the same alerts from Chase….loved them. So I set up alerts with Barclay’s for email. These alerts take minimum of 24 hours to receive and they do not show vendor…only the amount so you have to remember all charges. I called Barclay’s customer service and was told notifications are sent right after charge is made. No idea why emails are taking so long. Am thinking to go back to Chase. Any advice?

As Seen In:

16
0
Would love your thoughts, please comment.x
()
x