Is Quicken Going To Be Discontinued?

Quicken is an extremely popular software package for helping people get a better handle on their finances. For years, they were one of the most popular packages out there.

Then came the rise of cloud-based personal finance applications and Quicken soon found themselves behind on the times. It’s hard for a software application, paid for once and installed on your computer, to compete with apps that can be updated constantly.

Then, Intuit, Quicken’s parent company, acquired Mint, one of the most popular of the Quicken alternatives, and everyone thought Quicken was going to be retired.

But it wasn’t.

In 2016, Intuit sold Quicken to an affiliate of H.I.G. Capital, a private equity firm, and the fears of Quicken’s death were, for a time, put to rest.

Quicken is now a subscription based product that has experienced success in recent years (in fact, in 2021, Aquiline Capital Partners acquired a majority stake in the company) but you might be wondering – will Quicken be discontinued anytime soon? Should it be a concern?

Quicken “Discontinues” Products

As you’d expect with any software that requires constant updates, Quicken does discontinue and retire their applications after a number of years. This is not unique to Quicken, it’s common for all software applications that are installed on a computer.

It is simply too costly to maintain old software, from both a programming and a support perspective.

This may not apply to applications that run on the cloud but almost anything with a year in its name will eventually get shut down. Support for those applications are typically shut down too.

For example, Quicken 2007 was shut down in 2016 as Intuit moved their engineers to Quicken for Mac 2016 and 2017 and the Quicken Customer Care team stopped taking calls for Quicken 2007. The product continued to run but parts of it could stop working since they weren’t being updated.

Quicken sunsets their older products but given the move towards a subscription model, it’s unlikely that Quicken itself will cease to exist. There is simply too much of an installed based (an estimated 2 million active users) for that to happen.

Plus, private equity firms aren’t in the business of buying businesses and shutting them down. (this is also not a case of a leveraged buy out where the firm saddles a company with massive debt)

Quicken Discontinuation Schedule

Quicken maintains a “Discontinuation Policy” that shows the following products and their discontinuation date:

Quicken Product Discontinuation Date
Quicken for Mac 2007 and 2007 for LionSee our Support Policy
Quicken 2015 CanadaMay 31, 2018
Quicken 2016 CanadaMay 30, 2019
Quicken 2015 Windows and MacApril 30, 2018
Quicken 2016 Windows and MacApril 30, 2019
Quicken 2017 US Windows and MacApril 30, 2020
Quicken Bill PayAugust 31, 2020
Quicken Subscription ProductsBased on subscription length purchased
Quicken Premium SupportOne year from purchase date or upon subscription expiration

All the products with online services (transaction downloads, online bill pay, etc.) continue to offer those services until the discontinuation date. On that date, the following services stop working:

  • Online bill pay
  • Downloading and/or importing financial data
  • Downloading stock quotes, news headlines and other financial information into Quicken
  • Uploading portfolio information from Quicken to
  • Live Support
  • Software patches and updates

“Quicken Subscription Products” refers to the currently available version Quicken (named Quicken Starter, Deluxe, Premier or Home & Business) – it’s available by subscription but is not a cloud based product. It’s a desktop program but carries no year designation. It’s designed to never go through the upgrade process so you won’t need to buy a new version, transfer your information, etc.

Is Your Version Discontinued?

You don’t have much of a choice – you have to upgrade.

Many of the products that were discontinued were discontinued several years ago so if you’re still using them, you may be running into more issues now that a few years have passed.

In many instances, you have to convert. If you are using a very old version of Quicken, like from the 2000s, you may have to use the cloud-based converter. You can’t upgrade from one discontinued version to another discontinued version, it must be to a Quicken Subscription Product.

Quicken Data Access Guarantee

With the subscription product, Quicken offers a Data Access Guarantee that states you can always view, edit, export, and manually enter transactions and accounts even if your subscription ends. You will have this access whether you renew your subscription or not, so they don’t lock you out if you stop paying.

And since the data is stored on your computer, you don’t have to worry about someone else having access to them.

Online services are not available when your subscription ends, which is to be expected.

Is Your Quicken Scheduled for Retirement?

If your version of Quicken is on the above list, it’s slated for discontinuation (or more accurately, has already been discontinued).

If it’s not, it’s because it’s likely a Quicken Subscription Product and there are no plans to retire the product.

Quicken is now an independent company (from Intuit) and has no plans to stop operations – so if you’re worried they’ll “go under,” you don’t have to be. They’re in great shape.

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About Jim Wang

Jim Wang is a forty-something father of four who is a frequent contributor to Forbes and Vanguard's Blog. He has also been fortunate to have appeared in the New York Times, Baltimore Sun, Entrepreneur, and Marketplace Money.

Jim has a B.S. in Computer Science and Economics from Carnegie Mellon University, an M.S. in Information Technology - Software Engineering from Carnegie Mellon University, as well as a Masters in Business Administration from Johns Hopkins University. His approach to personal finance is that of an engineer, breaking down complex subjects into bite-sized easily understood concepts that you can use in your daily life.

One of his favorite tools (here's my treasure chest of tools, everything I use) is Empower Personal Dashboard, which enables him to manage his finances in just 15-minutes each month. They also offer financial planning, such as a Retirement Planning Tool that can tell you if you're on track to retire when you want. It's free.

>> Read more articles by Jim

Opinions expressed here are the author's alone, not those of any bank or financial institution. This content has not been reviewed, approved or otherwise endorsed by any of these entities.

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